Cattle Hub
From Herd to Home

Privacy Policy

Last updated: January 1, 2025

Your privacy is important to us. This Privacy Policy explains how Cattle Hub collects, uses, discloses, and safeguards your information when you use our website, mobile application, and services.

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, phone number, and mailing address
  • Account credentials (username and password)
  • Payment information (credit card numbers, bank account details)
  • Business information for sellers (EIN, licenses, permits)
  • Government-issued identification for verification purposes
  • Profile information and photos
  • Communications with us and other users

Automatically Collected Information

When you use our Service, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location information (with your consent)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Verify seller identities and business credentials
  • Send promotional communications (with your consent)
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, investigate, and prevent fraudulent transactions
  • Comply with legal obligations

3. Information Sharing

We may share your information in the following circumstances:

  • With other users: Buyers and sellers can see each other's profile information and communicate through our platform
  • With service providers: Third parties who perform services on our behalf (payment processing, shipping, verification)
  • For legal reasons: To comply with laws, regulations, legal processes, or governmental requests
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • With your consent: When you have given us permission to share your information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure socket layer (SSL) technology
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods as required by law or for legitimate business purposes, such as:

  • Compliance with legal obligations
  • Resolution of disputes
  • Enforcement of our agreements
  • Record-keeping requirements

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request your data in a portable format
  • Opt-out: Opt out of marketing communications
  • Restrict processing: Request limits on how we use your data

To exercise these rights, please contact us at privacy@cattlehub.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate users and prevent fraud
  • Analyze site traffic and usage patterns
  • Deliver targeted advertising

For more information, see our Cookie Policy.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information
  • Right to non-discrimination for exercising privacy rights

We do not sell personal information. To exercise your CCPA rights, contact us at privacy@cattlehub.com.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Cattle Hub, Inc.

Attn: Privacy Team

123 Ranch Road

Austin, TX 78701

Email: privacy@cattlehub.com

Phone: (555) 123-4567